Experience

Experience

Independent Consultant April 2025 – Present

Working as an independent FileMaker developer, delivering custom database solutions and IT consulting services to clients.

Director, Software Development — Secure Health 2017 – 2025

Led product development at a non-emergency medical transportation company serving over 2,000,000 passengers annually.

  • Led product development initiatives across multiple platforms, delivering robust enterprise solutions
  • Managed a team of developers on a Java-based application platform
  • Owned AWS infrastructure including EC2, RDS, and Route 53
  • Spearheaded integration of Agile methodologies, reducing the software development cycle

Manager, IT Support Consultant Program — Brown University 2009 – 2016

Managed a team of fourteen staff providing centralized 2nd-tier IT support to 100+ university departments with 2,000+ faculty and staff.

  • Built and managed the centralized desktop support program while developing the strategy for program growth
  • Administered remote management tools including SCCM and JAMF Casper
  • Managed FileMaker server farm and served as lead FileMaker developer
  • Directed university-wide migration from Exchange to Google impacting 5,000+ staff and faculty
  • Consistently achieved 95–100% customer satisfaction scores across all support interactions

Technology Manager — Annenberg Institute for School Reform at Brown University 1998 – 2009

Served as both manager of a four-person team and hands-on technical lead for all IT functions.

  • Directed overall technology planning and provided vision for future systems and infrastructure
  • Managed server infrastructure (Active Directory, Web, SQL, FileMaker, Storage)
  • Led development of an internal financial tracking database
  • Initiated IT security policies improving password and access control standards
  • Served as lead WordPress engineer for the organization

Volunteer — Ocean State Pop Warner 1999 – 2017

Maintained G Suite apps for the entire youth football and cheerleading organization, developed ID tracking software, and managed web development using WordPress, HTML, and MySQL.

Managed state-wide youth football and cheerleading organization as secretary then President.

Volunteer — Episcopal Conference Center

Volunteered running youth activites for an overnight summer camp.